Effective Date: February 5, 2025
These Terms and Conditions (“Terms”) govern the use of the text messaging service provided by EMG NCV to its Hub Leaders for the purpose of sending scheduling reminders for Hub Events and gathering feedback on Hub Impact. By opting in to receive text messages from EMG NCV, you agree to the following terms:
Opt-In and Consent
By providing your phone number and opting in to receive text messages, you consent to receive recurring text messages from EMG NCV regarding scheduling reminders and feedback requests. Message frequency may vary based on your engagement and the needs of EMG NCV. To opt-in, contact us at:
◦ Email: Casportrehab@emg-ncv.com
◦ Phone: (310) 652-6060
◦ Address: 12301 Wilshire Blvd. Suite 207 Los Angeles, CA 90025
◦ Website: EMG-NCV.com
Opt-Out
If you wish to stop receiving text messages from EMG NCV, you can opt out at any time by replying with “STOP” to any text message you receive. Upon receiving your opt-out request, we will promptly remove you from our messaging list. You may also contact us at the following to opt out.
◦ Email: Casportrehab@emg-ncv.com
◦ Phone: (310) 652-6060
◦ Address: 12301 Wilshire Blvd. Suite 207 Los Angeles, CA 90025
◦ Website: EMG-NCV.com
Data Collection and Usage
EMG NCV collects and uses your contact information (name, phone number) solely for the purpose of sending you scheduling information and feedback requests. We do not sell or share your personal information with third parties for marketing purposes. Your information is used only to fulfill our communication obligations to you. EMG NCV may use an automatic dialing system to deliver text messages to you. By subscribing to a text message program, you give your consent to River of Life Mission to use an automatic dialing system to deliver text messages to your cell phone. See “Privacy Policy” below for full disclosure regarding REMG NCV’s use of your data.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure storage systems and restricted access to personal information.
Service Providers
We may share your information with service providers who assist us in delivering text messages and collecting feedback. These service providers are bound by confidentiality agreements and are not permitted to use your information for any other purposes.
Fees and Charges
EMG NCV does not charge you for receiving text messages; however, standard message and data rates may apply from your mobile carrier. Please check with your mobile carrier for details on any charges that may apply to you.
Changes to Terms
We may update these Terms from time to time. Any changes will be posted on our website, and we will notify you of significant changes through email or other communication channels. Your continued use of the text messaging
service after any changes constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions or concerns about these Terms or the text messaging service, please contact us at:
◦ Email: Casportrehab@emg-ncv.com
◦ Phone: (310) 652-6060
◦ Address: 12301 Wilshire Blvd. Suite 207 Los Angeles, CA 90025
Effective Date: February 5, 2025
EMG NCV is committed to protecting the privacy and personal information of our Hub Leaders and
Volunteers. This Privacy Policy outlines how we collect, use, share, and protect the personal information of our Hub Leaders in relation to scheduling Hub Events and feedback for Hub Impact reminders.
Information We Collect
We collect the following types of personal information from Hub Leaders:
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◦ Contact Information: Name, phone number, and email address.
◦ Scheduling Information: Hub event times and locations, cancellations, meal pickup times, and schedule details.
◦ Feedback Information: Hub Impact Feedback provided by Hub Leaders. Details such as number of guests, number of services, number of salvations, number of transitions, etc.
How We Use Your Information
We use the collected information for the following purposes:
◦ To send Hub scheduling reminders and notifications.
◦ To gather Hub Impact Feedback and improve our services.
◦ To communicate important updates and information.
Information Sharing and Disclosure
We do not sell or share your personal information with third parties for marketing purposes. Your information may be
shared with:
◦ Authorized personnel within EMG NCV for operational purposes.
◦ Service providers who assist us in delivering reminders and collecting feedback, under strict confidentiality agreements.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
◦ Secure storage systems.
◦ Restricted access to personal information.
◦ Regular security assessments.
Your Rights and Choices You have the right to:
◦ Access and update your personal information.
◦ Opt out of receiving reminders and communications.
◦ Request the deletion of your personal information.
To exercise these rights, please email us at Casportrehab@emg-ncv.com.
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Terms and Conditions and Privacy Policy for Hub Scheduling and Impact Feedback Texting Service
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we will notify
you of significant changes through email or other communication channels.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
◦ Email: Casportrehab@emg-ncv.com
◦ Phone: (310) 652-6060
◦ Address: 12301 Wilshire Blvd. Suite 207 Los Angeles, CA 90025
◦ Website: EMG-NCV.com
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